TERMS & CONDITIONS

Oriad Athens Website/E-shop (our “Website/E-shop”) and related services are made available to you in accordance with the following Terms and Conditions, and any other rules posted on our Website. Please read carefully the Terms and Conditions before placing any orders on www.oriadathens.com. We recommend you should keep a copy of the Terms and Conditions for future reference.
The website www.oriadathens.com includes an electronic ship, which is the online presence of the company under the name ‘ORIAD ATHENS GP’ and the trade name ‘ORIAD ATHENS’ (VAT number: EL 801549361). The company’s registered address is 5 Dafnis Str, Athens, Greece, 19013.
The below mentioned terms and conditions form a legally binding contract between you and us. Your acceptance of the terms and conditions is given when you purchase goods from us. You should read these terms and conditions carefully before buying anything from our Website/E-shop.
Please do read these Terms and Conditions carefully and make sure that you understand them before using our Website/E-shop and the Services that are provided by it. Please note that by using the Services of our Website/E-shop, you agree to be bound by these Terms and Conditions. If you do not accept these Terms and Conditions, you will not be able to use the Services of our Website/E-shop and you should leave it immediately. If you continue to use our Website/E-shop or if you order products, we will take this as your acceptance of these Terms and Conditions.
When words as “we”, “us” or “our” are referred, we mean our registered company ORIAD. Where we refer to “you” or “your” we mean you, the person using the Services of our Website/E-shop.
These Terms and Conditions are only available in the English language. We will not file copies of the contracts between you and us concerning the resource of our Services, so we recommend you to print or save a copy of these Terms and Conditions for your records (but please also note that we may alter/modify these Terms and Conditions from time to time so please check our Website/E-shop regularly, and each time you use our Services to order products, to ensure you understand the legal terms which apply at that time.

In particular, we wish to draw your attention to our policies relating to the terms of purchase within the Terms and Conditions and our Privacy Policy. If you are under 16 you must let your parent or guardian know about ORIAD’s Privacy Policy before you register to use our Website/E-shop or any of our Website’s/E-shop’s services. We reserve the right to only accept orders from those over 18 however.
We may modify the Terms and Conditions from time to time. Please read the Terms and Conditions and check back often. If you do not agree to any change to the TOS then you must immediately stop using the Website/E-shop. Any changes made after you have placed an order will not affect that order unless we are required to make the change by law.
For any possible inquiries about the terms and conditions or our “Website/E-shop” please email us at info@oriadathens.com
You shall also contact us at info@oriadathens.com, if you would like more information about a product. The images of the products on our Website/E-shop are for illustrative purposes only, and although we attempt to display colours accurately, we cannot guarantee that your computer’s display of the images accurately reflect the true colour of the products.

ORDERS, PRICES AND PAYMENT

By completing the check-out process and placing an order by clicking the Shop Now button on the checkout page, you are offering to purchase the products from our Website/E-shop. Your order for the products is subject to these Terms and Conditions, which are incorporated into the contract between you and us. All orders are subject to availability and confirmation of the order price, which is determined by us . After entering the contract for the products with ORIAD, we will be under a legal duty to supply you with goods that are in conformity with the contract. Legal title to the product purchased will pass to you upon your payment being accepted. Risk in the product will remain with ORIAD ATHENS until it is delivered to the Courier Company.
To order products you must be over 18 years old (as has been mentioned above) and possess a valid credit card, debit card or paypal. By placing an order, you are promising that all details you provide are true and accurate, that you are over 18 years of age, that you are an authorized user of the credit card, debit card or paypal used to place your order and that there are sufficient funds in the account to cover the cost of your order.
Our Website/E-shop allows you to check your order and correct any errors before completing a purchase. Please take the time to read and check your order at each page of the order process, as you are responsible for ensuring that the information you provide is accurate (for example, the correct products, quantities, size, colour, etc.).
When you place an order, you will receive an email confirming receipt of your order. This email is only an acknowledgement for information purposes and it does not constitute acceptance of your order by us. If your order is accepted, we will send you a confirmation email, which concludes the contract between you and ORIAD ATHENS (us). The confirmation email will include a description of the products purchased in the order and certain other information. Only those products listed in the dispatch confirmation email are included in the contract between you and ORIAD ATHENS (us).
If you are viewing the Website/E-shop from GREECE, the UK or a country in the EU, the product prices on our Website/E-shop are inclusive of the VAT charged by ORIAD ATHENS. Delivery costs are/are not included in the prices and will be charged in addition. The delivery costs (which will include VAT charged by the Courier Company) will vary depending on the products that you have ordered and your delivery address. The delivery costs applicable to your order will be clearly displayed at checkout before you place your order (and are included in the “Total Cost” amount shown on the order summary page). Depending on your delivery address, different taxation rules and additional charges may apply. If your order is being shipped to countries outside the EU, you may need to pay import duties upon receipt of the products. You will be responsible for payment of any such import duties and taxes that are not included in the “total cost”. Please contact your local customs office for further information and a “landed cost estimate” before placing your order.
We reserve the right not to accept your order in cases where the product ordered is out of stock, has been withdrawn or is otherwise not available, or if we are unable to obtain authorization for your payment or if you do not meet the eligibility criteria (e.g. you are under 18).

REGISTRATION

To use some of the services or features made available to you on this Website/E-shop you will need to register. When you register you are required to provide information about yourself that is true, accurate, current, and complete in all respects. Should any of your registration information change, please notify us immediately at the following e-mail info@oriadathens.com . We may also change registration requirements from time to time.
The account password you provide should be unique and kept secure, and you must notify ORIAD ATHENS immediately of any breach of security or unauthorized use of your account.
Use of customer’s personal Information
• Newsletter
• Gift Cards/Deductions for customers’ birthdays
Access to our Website/E-shop is permitted on a temporary basis and it does not include any commercial use of the Website/E-shop or its contents. You must not reproduce, copy and/or exploit the Website/E-shop for any commercial purposes without our prior written consent.
We reserve the right to withdraw or amend our Website/E-shop without notice and, from time to time, we may restrict access to all or parts of our Website/E-shop. We will not be liable to you if, for any reason, our Website/E-shop is unavailable at any time or for any period.
When you visit our Website/E-shop and/or submit an order, you are communicating with us electronically and you agree that all agreements, notices, disclosures and other communications that we send to you electronically, satisfy any legal requirement that same communications be in writing.
You must not use our Website/E-shop in any way that causes, or is likely to cause, our Website or access to it to be intersected, spoiled or impaired in any way.
You understand that you are responsible for all electronic communications and content sent from your computer to us and you must use our Website/E-shop for lawful purposes only.
You must not use our Website/E-shop for any of the following:
In any way that breaches any applicable local, national or international law or regulation. In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect. To send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, improper or intimidating.
Each of the sections and clauses of these Terms and Conditions functions distinctly. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining sections and clauses will stay in full force and effect.
These Terms and Conditions constitute the entire agreement between you and us and they supersede any and all earlier agreements between you and us.

ORIAD ATHENS will not be liable or blamable for any failure to perform, or delay in performance of, any of our obligations to you if such failure or delay is caused by an event outside of our control.
An event outside of our control means any act or event beyond our reasonable control such as act(s) of God, wars, terrorist attacks, embargos, riots, strikes, lock-outs, trade disputes, fires, floods, earthquakes or other natural disasters, break-down, inclement weather, interruption of transport, Government action or failure of public or private telecommunications or transport networks.
If such an occasion takes place and it distresses the performance of our responsibilities to you: (a) we will contact you as soon as reasonably possible to inform you; and (b) our obligations to you will be suspended for the duration of the occasion. Where the occasion distresses delivery of products to you, we will contact you to arrange a new delivery date after the occasion is finished.

Anything related to your order, use of our Website/E-shop or these Terms and Conditions, are governed by Greek law. The courts of Greece, and more specifically the courts of Athens, shall have the exclusive jurisdiction over any dispute or claim relating to these Terms and Conditions.

PRIVACY POLICY

We only use your personal information in accordance with our Privacy Policy. Please read this section carefully, as it includes significant information about how we accumulate and use your personal data. By using our Website/E-shop, you consent to the use of your personal data as described in our Privacy Policy and you warrant that all the personal data provided by you is correct and precise.

We are ORIAD ATHENS (“we”, “us”, “our”), and we are devoted to guard your privacy. This Privacy Policy stipulates information on how we assemble and use personal data.
The current Privacy Policy (jointly with our customer Terms and Conditions applicable in your country and any other documents referred to in it) sets out the information that we collect, the purposes for which we collect that information, and how we may use and share that information. By visiting our Website/E-shop, you become compliant and you consent to the practices designated in this Privacy Policy.
Our Website/E-shop might encompass links to and from the websites of our promoters, and “associates”, between others. In case you follow a link to any of these websites, please note that this Privacy Policy does not apply to those websites. We are not liable or liable for the privacy policies or performs of those websites, so please check their policies before you offer any personal data to those websites.
When you interrelate with us, whether by using our Website/E-shop or interconnecting with us, we may gather the following material about you:
1. Information you offer us: you may offer us information about yourself in case you sign up for an account on our Website/E-shop, place an order for goods that our Website/E-shop provides, in case you complete any online forms (such as registration forms, competitions, and surveys), choose to accept our newsletters and special offers, enter a competition/promotion/offer, take part in social media tasks with our Website/E-shop, or communicate with ORIAD ATHENS (by email, telephone, social media or any other possible way).
2. This material might embrace your name, address or location, phone number and email address, date of birth, gender, purchase information, images and financial information (including your credit or debit card details), amongst other information.
3. To make our Website/E-shop work, including to allow you to order and obtain products from our Website/E-shop, manage your account and to enhance your experience, we request to use the personal information that we gather in a number of different ways. The main reasons for which we use your personal information are as follows:

• To deliver you the goods you have ordered, to administer, maintain, and optimize our Website, our services and your experience: we want you to have the best experience possible when you interact with us, including using our Website, products and services and visiting Browns in-store.
• To offer you customer services
• To update you on our latest offers/bargains, products, and news
• For your, and our, financial security

SECURITY

Keeping you and your personal data secure is more than essential to ORIAD ATHENS. We take a number of practical steps to effort to protect the personal data that you offer, including:
• Using a Secure Socket Layer (“SSL”) to encrypt the personal data that you send us during the order process (including any financial information such as credit or debit card details)
• Requiring you to establish a password to access your account on our Website
• Not keeping details of your credit or debit card that would enable any third party to transact using that credit or debit card (such as your CCV number)
• Consistently checking our servers and IT systems for potential exposures and attacks. Unfortunately, notwithstanding this, the diffusion of information via the Internet is not totally safe. We cannot assure the safety of your personal data diffused to or through our Website/E-shop, and any such diffusion of data is at your own risk. In particular, please keep in mind that if you willingly release personal data online in a non-protected setting, then that data can be gathered and used by others outside of our or your control.

This Privacy Policy has been last updated in October 2021. Any alterations/modifications we might make to this Privacy Policy in the upcoming future will be published on this page. Please check back repeatedly to retain up-to-date of apprises or alterations to this Privacy Policy.

RETURNS POLICY

Returns
In order to return a purchased product from our Website/E-shop, please prepare your package with the returns documents enfolded in your order.
You can return your purchased products in 10 days, which means that ORIAD ATHENS needs to receive your returned goods no later than 10 days after you have received your order.
Any Returns that will exceed the time limit of the 10 days will not be accepted.
Refunds
We at ORIAD ATHENS hope that you will be delighted and completely satisfied with your order. However, if for any reason you feel that your purchase did not meet your expectations, please let us know. We are happy to offer a refund, exchange or replacement of the purchased product.
Refunds will be done only to the specific person that paid for the purchase of the Product or good. Once your return has been received and accepted by ORIAD ATHENS, your refund will be completed via the original payment method, omitting the delivery costs.
The products must be returned in perfect condition, sealed, full, without being used and without corruptions. Products must be returned in their original packaging. The only exception to this requirement pertains to damaged items. We cannot process a return for products purchased through a retail partner. Refunds are available only for purchases made through www.oriadathens.com
Faulty Items
It is our purpose that each and every item reaches you in perfect condition and we hope you’re always thrilled with your purchase. In case you receive an item in a faulty or impaired state, or if it doesn’t reasonably match the depiction on our Website/E-shop, please contact ORIAD ATHENS at info@oriadathens.com for all of your inquiries. In cases that our company is responsible for any faulty or impaired item you received, where possible we will arrange for a new replacement to be sent to you or a return for a full refund of the defective item.

Customer’s request for returns, must be sent via email to our email address info@oriadathens.com.

COOKIE POLICY

Last update October 2021

Cookies are small text files that are placed on your computer by websites that you visit and can be removed at any time. They can help us identify your computer the next time you visit our site or to activate some features on our web pages. Our site and our partners use cookies to enhance your experience, analyse traffic and for ad personalisation and measurement.

You can restrict or block cookies using your browser settings. Information on how to do this is detailed below in the “How to manage cookies” section.

We also use tracking pixels in our marketing emails. These pixels tell us if, and when, you opened an email from us. We use this information to better understand how customers engage with our content and to analyse the effectiveness of our marketing campaigns.

You can disable tracking pixels by changing your email settings to block the loading or display of external images.

Oriadathens.com uses cookies to distinguish you from other users of our site, provide you with a good experience when you browse our site, linking and moving to pages and also allows us to improve our site. Cookies allow you to enjoy some features, use social sharing, as well as personalizing messages and displaying ads according to your interests.

You can learn more about cookies and how we use them below. For more information about processing your personal data from Oriad Athens, you can read the Privacy Policy.

NECESSARY COOKIES
These cookies are essential for the proper operation of the oriadathens.com. They are used exclusively for the transmission of communications on an electronic communications network or, when is strictly necessary, to a service provider which has explicitly requested the party or user to provide this service. They are technically necessary for the operation of the site and you cannot reject them.

FUNCTIONAL COOKIES
These cookies are necessary for the correct operation of the website and allow you to be recognized by oriadathens.com, so that you do not have to enter data, such as language and country, each time you visit. For registered users, these cookies allow them to be recognized and to access services in dedicated areas. These cookies improve the quality and experience of navigation. Other technical cookies may be used to monitor data traffic to identify fraudulent transactions. In some contexts, disabling these cookies may not be technically possible, since they are necessary to guarantee website operations or in some cases, they are used by the Data Controller for fraud prevention purposes. These cookies collect aggregate, anonymous information that does not identify a visitor. Are also used for useful reports to improve the site’s performance.

ADVERTISING COOKIES
Targeting and advertising cookies are used to deliver the content that suits you and your interests. They can be used to send targeted ads/offers, limit ad impressions, or measure an ad campaign’s effectiveness. By choosing these cookies, you can see targeted ads on our site depending on your preferences and interests. These ads are displayed by third parties, inside and outside of our webpage.

ANALYTICAL COOKIES

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.

THIRD-PARTY PROFILING COOKIES
These cookies are used to create a user profile with the purpose of sending commercial messages according to preferences expressed during a visit to the website or to improve the shopping experience and browsing. They allow us to provide commercial offers on other affiliated websites (retargeting). Oriadathens.com does not have control over the information because it is completely controlled by third-parties as described in their respective privacy policy.

Most internet browsers allow automatic cookies acceptance. However, you can change the settings to block getting cookies on your device or to enable only certain categories to be downloaded. Please note that if navigational or functional cookies are disabled or removed, some of the site’s features may not work as intended.

Log Files are files that capture web activity and collect non-personal statistics about your visit or the use of our site. Logs can help us to record, among others: your IP address, which is a unique set of numbers assigned to your computer by your ISP (note that depending on the ISP your computer may be different each time you connect to the Internet), the type of browser and operating system you are using and other information about your online visit, such as the URL from which you came to our site, the date and time you visited our site. In addition to using this information to better understand how our website is used, we can use information captured by logs such as an IP address (along with your personal information) to address technical problems, preserve Internet security and prohibit or restrict access to our online services to certain users.

We reserve the right to change or renew this notice of privacy and cookies at any time and any changes we may make in the future will be published on this page. Check frequently to see any updates or changes to this privacy and cookie notification. You will find the date of the last update at the top of this page.

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